HOW DO YOU KNOW A B-WEB WHEN YOU SEE ONE?
You can look at 6 features that are key design dimensions for an effective and competitive b-web.
- Internet infrastructure - B-webs use the Internet as their primary infrastructure for business communications and transactions.
- Value proposition innovation - A b-web delivers a unique, new value proposition that renders the old way of doing things obsolete.
- Customer-centricity - Rather than making, and then selling, b-webs focus on customer value. They build mutual relationships and respond to individual customers at the point of need.
- Context reigns - The context provider manages customer relationships and choreographs the value - creating activities of the entire system. Such b-webs leaders get the captain's share of the spoils.
- Rules and standards - Key participants know and adhere to the b-web's rules of engagement.
- Bathed in knowledge - B-web participants exchange a variety of data, information, and knowledge.
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